WinREO Features

WinREO Features

REO Property = Listing Management

· = ; Manage the complete REO business process.

· = ; Keep you and/or your team organized.

Task Manageme= nt

· = ; System automatically triggers appropriate ta= sks at each phase of the REO process.

· = ; Able to add new tasks and automate their triggering at each phase of the REO process.

· = ; Able to manually remove existing tasks and assign new tasks for individual properties.

· = ; Tasks are triggered based on rules. For example, different tasks are triggered if the property is handled by a Property Preservation Company or = your own contractors.

· = ; Task reoccurrence is available. For example, a new Pay Gas Bill ta= sk is triggered each time an existing Pay Gas Bill task is closed.

· = ; Color coded tasks: Tasks due today are highlighted in yellow. Task t= hat are overdue are highlighted in orange color.

Multi-User Environment

· = ; Access for you and your team – your te= am members use the same database and have access to the appropriate tasks and reports

· = ; Able to set up additional users at no additi= onal charge

· = ; Users can be individuals or teams

Client and Pr= operty Characteristic-Based Rules

· = ; Customize to accommodate specific client guidelines while preserving defaults

Contact Manag= ement – Clients, Vendors and More

· = ; An effective system for transaction and data mining purposes

· = ; Track client contacts – financial institutions, asset management companies, outsourcers.

o = Track client / sub client specific rules.

o = Allows you to handle each client differently depending on their expectations and requirements.

· = ; Track vendor contacts

· = ; Track utility company contacts

· = ; Track escrow contacts

· = ; Track legal team contacts

· = ; Track agent/broker contacts

· = ; Track HOA contacts

Online Docume= nt Storage and Archiving

· = ; Available from anywhere with an internet connection

· = ; Automatically backed up multiple times a day=

Recorded Tran= saction Histories

· = ; Track all changes made and notes added to a = task or property

Sophisticated= Task Management

· = ; Assign, review, modify, delete, and complete—all from the same page

Dashboard

· = ; Easy navigation to different parts of the software

Calendar=

· = ; Easily determine which tasks are due for you= and your team members on which days

Tree-Based Na= vigation

· = ; Easily view tasks, history, and attachments = by property and task group

· = ; Quick links to all admin pages, reports and = help documents

New REO Activ= ities Module

· = ; Tasks to manage initial REO Activities

Valuations Mo= dule

· = ; Broker Price Opinion (BPO) management

· = ; Monthly Status Reports (MSR) management

· = ; Second Opinion BPO management

· = ; Initial BPOs are automatically scheduled bas= ed on client rules

· = ; Schedule additional BPOs as requests arrive<= /p>

· = ; View your BPO/MSR schedule through the Calen= dar and Tree

Occupied Prop= erties Module

· = ; Cash For Keys (CFK) management

· = ; Evictions management

Vacant Proper= ties Module

· = ; Handle initial activitie= s upon determination property is vacant.

Property Pres= ervation Module

· = ; Initial services

· = ; Ongoing services

· = ; Emergency repairs

Marketing Mod= ule

· = ; Listing agreement management

· = ; MLS listing management

· = ; Price reduction management

· = ; Online marketing management

Offers Manage= ment Module

· = ; Comprehensive offer management solution

· = ; Record incoming offer details

· = ; Track counters through the negotiation proce= ss

· = ; Track bank addendums and contract packages

Closing/Escro= w Module

· = ; Track escrow timelines

· = ; Track earnest money deposits

· = ; Track all products and services, including H= OW, NHD, Termite, Retrofit, Request for Repairs

· = ; Track disclosures

· = ; Track contingencies

· = ; Track lender, closing office, and buyer̵= 7;s agent readiness to close

· = ; Handle demands to close escrow

· = ; Handle commissions

Billing Manag= ement

· = ; Track your account payables (reimbursements)=

· = ; Track your account receivables (invoices, utility bills)

· = ; Track your company costs

· = ; Manage the complete process: obtaining invoi= ce upon work completion, paying contractor, submitting invoice for reimburseme= nt, and processing reimbursement.

· = ; Billing management tasks are automatically triggered by property preservation / utilities tasks, so you do not have to remember to handle billing.

Communications Management

· = ; Track your communication with your clients

· = ; Track communication at each phase of the REO process

· = ; Track communications for each property ̵= 1; date/time, from sender, to receiver, applicable task and notes.

· = ; Able to quickly locate information previously recorded about any of your properties.

Document Stor= age / Management

· = ; Upload offers, bids, invoices, photos, contr= acts and more.

· = ; Upload multiple documents/images at the same time.

· = ; Quickly view / download your documents

· = ; View your documents by document category, ta= sk or property.

Reporting

· = ; A comprehensive set of reports is available, covering the various stages of the REO process.

· = ; Shows all data that has been previously reco= rded in tasks

· = ; Search through reports

· = ; Flexible filtering of reports

· = ; Property specific reports are available

Management De= cision Support

· = ; Ability to login remotely and monitor the wo= rk of your assistants / team members.

· = ; Quick view of reporting of each aspect of the business at your fingertips, allowing you to guide your team while you are = out of the office.

Transaction H= istory Tracking

· = ; Each time your assistant / member of your REO team makes a change in the system (edit / add / delete any item of information), the system tracks the change, and records the date/time, name= of person responsible for the change in the system.

· = ; This feature increases the accountability of your assistants / team members to the work they do in your organization

Installation = Wizard

· = ; Upload existing clients / sub-clients

· = ; Upload users (your assistants / team members= )

· = ; Upload task rules

· = ; Upload property preservation rules

· = ; Upload your existing inventory of properties=

Data Import /= Export

· = ; Export information about any of your WinREO properties into Excel spreadsheets.

· = ; Export reports into Excel spreadsheets.

· = ; Import existing clients, users, task and work rules as well as your existing inventory from Excel spreadsheets into WinREO.

Support and T= raining

· = ; Email support is available 9am – 6pm Pacific Time, Monday to Friday.

· = ; Phone support is available via call back five days per week.

· = ; Phone training FREE of charge is available.<= /p>

· = ; Online documentation is available 24/7 to all registered users.